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August 9, 2024
Impact Story
Heba and her family fled the Syrian Civil War, immigrating to Turkey where she attended high school. In 2023, the family was granted residency in Canada. Recognizing the importance of language skills, she sought out the LINC program at the TIES Whitehorn.
Heba's journey was not without challenges. In late 2023 and early 2024, her family faced a series of setbacks, including a stolen car, undelivered furniture, and her brother's health issues. The TIES Money Smart team has successfully assisted Heba's family in recovering a significant portion of the money they lost to scams, fraud and an insurance claim. The team remains dedicated to empowering the family to make informed financial decisions. As her parents were also navigating language barriers, Heba found herself taking on many responsibilities, sometimes feeling the weight of these challenges. However, she remained determined to find work.
With the help of her LINC Instructor and TIES Employment Support Program, Heba created a resume, prepared for job interviews, and eventually found a position at a local bakery.
Heba is grateful for all the support she received from TIES and said: "You did so much for me, I really thank you." Heba’s story is a powerful reminder that newcomers can overcome obstacles and move forward with confidence by simply taking an interest in their needs and giving them a little guidance.
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