TIES CLIMB FAQS

FREQUENTLY ASKED QUESTIONS


We're excited to have you onboard! Check out frequently asked questions below for information regarding the TIES Climb for New Beginnings event. If you still have questions, don't hesitate to reach out to us at communications@immigrant-education.ca. An email with important event details will also be sent to attendees prior to the event. We look forward to seeing you at the Tower!

Registration

Event Day

Fundraising

We are grateful for the support of our event sponsors: ENMAX, Charlesglen Toyota, CTV (our Media Sponsor),
and Monster Mini Golf (In-kind)

Registration Questions

how do i sign up?
Is there a registration fee?
Do I get a tax receipt?

All donations will receive a tax receipt. Event registration fees will not receive a tax receipt.

How does team fundraising work?

You can create a team and invite or add members after completing registration and creating your team page.  The team works collectively towards a larger team fundraising goal that your team can set/adjust. Any donations made to a team member’s individual fundraising page or directly to the team fundraising page will count towards the team’s total fundraising goal.

Can I personalize my campaign page?

Absolutely! Tell your story, share photos, and make it your own. You can set-up your own fundraising goal whether you're part of a team or signing up solo.

I don’t want to climb, but how can I support?

Not a climber? That's okay. You can still show your support in the following ways:

Event Day Questions

What time should I arrive?

An email with important event details will be sent to you prior to the event of your assigned batch check-in time. The climb runs from 8:30 am - 10:00 am.

How long will it take?

The average climb time is 15-30 minutes, but your time may vary depending on your fitness level and pace.

is this a race?

Nope! It's all about completing the 802 steps at your own pace and having fun while supporting a great cause. Feel free to set your own speed goal and use a timer if you like, but remember to listen to your body and stay safe. Take breaks if needed, and enjoy the experience!

Why do I need to sign a waiver?

It's required by the Calgary Tower for everyone participating in the climb. For faster check-in during the event, please bring a printed and signed copy of the Waiver Form as required by the Calgary Tower. Blank forms will also be available on-site.
Climbers under 18 must have a parent or legal guardian accept this waiver at time of registration. 

Where should I park?

The Palliser Parkade, located at 120 -10th Avenue SW, is connected to the Calgary Tower and can be easily accessed via 9th Avenue or 10th Avenue. The West Parkade on 9th Avenue (near Fairmont Hotel) provides a closer entrance to the Tower. Parking is available on weekends for a flat rate of $6.

How do I get to the Tower using Calgary Transit?

The Calgary Tower is accessible by many bus routes and is only a short walk from many downtown C-Train stations. The closest bus stops are 5518, 3884, and 7380 and the closest C-Train stations are 1st Street SW or Centre Street. Please visit Calgary Transit to plan your trip.

Where do I check in on event day?

Head to the Calgary Tower Lobby. We'll be there to greet you!

What can I bring with me during the climb?

Water bottle and a small backpack or fanny pack for personal items are allowed.  

Prohibited Items: No alcohol, weapons, drugs, or anything bulky and hazardous for the climber or others in the stairs.

A coat rack will be available in the lobby area. Any belongings will need to be retrieved before the Tower opens to the public at 10:00 am.

Where do the stairs lead?

You'll finish on the Observation Deck with with breathtaking views of the city. Plus, explore the Calgary Tower Theatre and enjoy some well-deserved refreshments while our cheerleaders congratulate you on your awesome accomplishment!

Can I stop halfway?

Once you start, there are no exits until you reach the top. Remember, this isn't a race, so take your time and listen to your body. The average climb time is 15-30 minutes, but your time may vary depending on your fitness level and pace. We'll have first aid volunteers stationed at the entrance, halfway and at the top of the stairwell.

All participants should be prepared to climb all 802 steps of the Calgary Tower.

What should I wear?

Please wear comfortable clothes and closed-toe athletic shoes. No costumes or inappropriate attire.

Are all of the stairs open, or are there some with solid risers?

Most of the stairs have open risers (you could see through it). The only stairs with solid risers are the first two sets at the very bottom and the final two sets at the very top.

Will there be refreshments?

Yes! We'll have light refreshments at the lobby (thanks to ENMAX) and the top of the Observation Deck.

Where are the nearest washrooms located?

You can find the closest washrooms on the Observation Deck. Take the elevator to get there.

What should I keep in mind while climbing the tower with others?

Gear Check: Ensure your shoes are securely tied and your clothing is comfortable. No loose items that could cause tripping hazards.​​
Be mindful of others: This climb is not a race. Move at your own pace, be aware of those around you, and allow others to pass when it's safe and convenient. If you need to rest, step aside completely to avoid blocking others.​​
Hydration: Stay hydrated! Avoid spilling water in the stairwell – this is a hazard for other climbers.​​
Listen to Your Body: Step aside to rest. Seek assistance if needed.
​​Community Spirit: Look out for each other and help anyone in need. Offer encouragement and support fellow climbers.​

Are Climb shirts still available?

Unfortunately, the deadline to order Climb shirts has now passed. We offered complimentary shirts to early registrants who launched their fundraising pages and placed their orders by the cutoff date. We are sorry we could not place more orders or guarantee availability of other T-shirt sizes.

Can I bring someone to cheer me on?

We love cheerleaders! As the Tower will be closed to the public during the event, they'll need to pre-register as a guest here to cheer you on from the top. Guest fee is $25 (covers facility & admin costs).

Fundraising Questions

how do i start fundraising?

The best way to start is by simply asking! Share your personal campaign page with friends and family via email, social media or text. Update them regularly on your progress.

Click here for more fundraising tips!

Can I personalize my campaign page?

Absolutely! Tell your story, share photos, and make it your own.

Is there a minimum fundraising requirement?

There's no minimum fundraising requirement, but setting a personal and team goal is a great way to stay motivated! Share your page and share often during the campaign!

where do donations go?

Your generosity will help more newcomers successfully transition into the Canadian workforce and contribute to the local economy through TIES programs. Every step you take and every dollar you raise will equip them with essential skills and resources to thrive and build fulfilling lives in their new home, Canada.

TELL ME a bit more ABOUT ties

Established in 1988, The Immigrant Education Society (TIES) is a not-for-profit charitable organization dedicated to empowering newcomers and Canadians in need. With three locations across Calgary and a robust e-learning portal, TIES offers a range of programs, from language instruction and employment training to mental health support, childcare, entrepreneurship, and financial literacy based on best practices. Learn more at www.immigrant-education.ca.

Are donations eligible for a tax receipt?

Donations made online through the CanadaHelps website will automatically be issued and emailed a tax receipt.  Donation period for the TIES Climb campaign is open until October 5th (Event Day).


Still have questions? Don't hesitate to reach out to us at communications@immigrant-education.ca if you need additional help. We look forward to seeing you at the Tower!

Ready to join the TIES Climb challenge? Click here to get started.

OTHER Ways to Get Involved

TEAM ENTRY

Join The Climb, foster teamwork, and fundraise on behalf of TIES with your friends or co-workers.

Learn More
DONATE TO TIES TEAM

Donate directly to support the TIES climb team! Be recognized as a Community Supporter when you donate $500 or more.

Learn More
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