Workplace Online Retention Class (WORC)

We are no longer accepting registrations for this program.

What is the Workplace Online Retention Class (WORC)?

Are you an English language learner working in Canada? Do you want to improve your workplace communications skills so you can move up in your career?

The Workplace Online Retention Class (WORC) is a FREE online course providing language instruction and soft skills training to help you succeed in the Canadian workplace. Activities include workplace conversation, conflict management, etiquette, and more.

There are two parts to WORC:

  1. Complete activities and lessons online. Each week, you will complete 2.5 hours of homework that focuses on English-for-employment purposes. WORC is delivered through the TIES|Learn online education system, which can be accessed here.
  2. Receive a weekly phone/Skype call from your WORC instructor. Your instructor will also guide you through the materials each week via e-mail and forum posts.


Permanent Resident, Convention Refugee, Canadian Citizens, Work Permits, Work Visas, or Visitors

18+ years of age

Canadian Language Benchmark (CLB) 4+ Recommended

Familiarity with computers

Internet access


12 weeks (2 hours per week)




No Registration Cost


Each week, students will:

  • Complete 2.5 hours of homeworkonline on your own schedule.
  • Complete a 1-on-1 meeting with your instructor each week, by phone or by Skype. The time and length of the meeting will be decided by you and your instructor.

Funded / Supported By

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